Maintenance

Schindler Excellence

Schindler's maintenance contracts are flexible in features & options, and to any brand and model. We offer you different contract types from all-in-one to individually optimized to meet your specific building requirements, traffic patterns, equipment condition, and more.

Service contracts

Our precomposed service features build the basis for your individual or all-in-one service contract. All contracts can be extended with service options and are available to any brand and model. Our contracts have been carefully defined based on our experience with more than 700,000 service hours per year

Common features*

Depend Regular on-site inspections ing on your requirements.

Technical support

Hotline support and training of on-site equipment responsible

Maintanance visit

Regular on-site inspections incl. basic maintenance work.

Call-back interventions

Immediate response in case of issues incl. release of entrapped passengers. Mo.–Fr. 9am–5pm or 24/7 with the “Flex” option

Repairs

From small repairs to ensure availability to large repairs for a full coverage of all maintenance, call-back or repair works

Options to extend the service*

The options will give your service contract the finishing touch. Flexible maintenance hours, reduction of administrative tasks or phone line management - there are almost no limits

Direct

Our permanent monitoring and response service allows for tracking and analyzing equipment – and performing condition checks

Alarm

Our in-car alarm service allows passengers to connect with one of our trained service staff. The release of entrapped passengers is ensured.

Flex

Our option for flexible maintenance and repair work appointments. Plus the possibility for off working hours services – and 24/7 call-back interventions.

Connect

Our phone- and data line management for remoteand alarm services enables continuous line function and alarm system checks.

Inform

Our information option keeps you on top of things. Transparency and full control is allotted multiple communication channels and reports are submitted through them.

Exam

Our examinations cover periodic safety checks beyond national norms, and the coordination and support of regulatory bodies